NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 219 Topic 22 Discussion
CPHQ Exam Topic 22 Question 219 Discussion:
Question #: 219
Topic #: 22
A hospital is working to decrease the length of stay for inpatients on a surgical unit. Which of the following should be measured to document aspects of the process that are non-value added?
To decrease the length of stay for inpatients on a surgical unit, measuring delays between steps in the patient care process is crucial. These delays often represent non-value-added time that can be reduced or eliminated to streamline patient flow and reduce overall length of stay. Identifying and addressing these inefficiencies can lead to more timely care and quicker discharges.
Number of services provided (A): This measures volume, not process efficiency.
Turnaround time for diagnostic test results (B): This is important but only one component of potential delays.
Nursing productivity (D): While important, it does not directly address process inefficiencies related to length of stay.
References
NAHQ Body of Knowledge: Lean Principles and Process Optimization
NAHQ CPHQ Exam Preparation Materials: Reducing Length of Stay through Process Improvement
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