NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 208 Topic 21 Discussion
CPHQ Exam Topic 21 Question 208 Discussion:
Question #: 208
Topic #: 21
A multidisciplinary team is focused on safe patient transfers to a long-term care facility and is performing a failure mode and effects analysis (FMEA). Which of the following should be the first step in the process?
NAHQ identifies FMEA as a proactive risk assessment tool. The first step is to map or define the process, identifying each step involved in patient transfer.
Failure modes, causes, and risk priority numbers cannot be determined until the process is clearly understood. Incident data review is optional but not the starting point. Therefore, Option A is the correct initial step.
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