NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 153 Topic 16 Discussion

NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 153 Topic 16 Discussion

CPHQ Exam Topic 16 Question 153 Discussion:
Question #: 153
Topic #: 16

A performanceimprovement specialist at an ambulatory surgery center is facilitating a Plan-Do-Study-Act Cycle (PDSA) process to improve the rate of hand hygiene amongst surgical post-recovery staff to 90% or above. Data from the past 12 months are as follows:

Baseline: 60% compliance

Q1: 87% compliance

Q2: 79% compliance

Q3: 91% compliance

Q4: 72% compliance

The specialist is preparing to discuss aggregate results with the Quality Committee. To most accurately convey the results, the specialist highlights the


A.

lack of overall change over the past 12 months indicates the process was unsuccessful.


B.

contributing factors to the variation in results over the past 12 months.


C.

sharp and consistent decline in results over the past 12 months.


D.

overall improvement over the past 12 months.


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