The goal of measurement in healthcare is to collect valid and reliable data that reflects actual performance. Accurate measurement is essential for understanding the current state of processes, outcomes, and patient care, which in turn informs decision-making and quality improvement initiatives. Data that reflects actual performance provides a true picture of how well an organization is functioning, allowing for meaningful analysis and targeted improvements.
Targeted performance (B): Targeted performance refers to goals or benchmarks, but measurement should capture what is actually happening.
Potential performance (C): This refers to what could be achieved under ideal circumstances, but measurement focuses on actual outcomes.
Desired performance (D): Desired performance represents goals or expectations, but measurement must capture the reality of current operations.
References
NAHQ Body of Knowledge: Data Measurement and Quality Improvement
NAHQ CPHQ Exam Preparation Materials: Principles of Valid and Reliable Data Collection
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