NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 109 Topic 11 Discussion
CPHQ Exam Topic 11 Question 109 Discussion:
Question #: 109
Topic #: 11
A healthcare quality professional is organizing a team to address accuracy of the admission source data element, which affects exclusions for multiple quality measures. Which proposed team is most appropriate?
The NAHQ CPHQ exam blueprint emphasizes selecting teams with direct process ownership, technical expertise, and operational influence. Admission source accuracy primarily involves registration workflows, case management, and coding, with financial oversight.
Team A is correct because it includes:
CFO sponsor (financial impact awareness),
Director of Quality leader (measurement and improvement expertise),
Registration staff (data entry),
Case manager (admission status determination),
Coding manager (data validation and reporting).
Other teams lack key frontline roles or appropriate sponsorship. The CPHQ framework highlights that improvement teams must include those closest to the data and process, making Team A the best choice.
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