NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 103 Topic 11 Discussion
CPHQ Exam Topic 11 Question 103 Discussion:
Question #: 103
Topic #: 11
A healthcare system has multiple medical clinics across a large geographic area. What is the best way to deliver education to assure continuous survey readiness?
In a healthcare system with multiple medical clinics across a large geographic area, the best way to ensure continuous survey readiness is to conduct "train the trainer" sessions with clinic managers. This method leverages the expertise of clinic managers, who can then disseminate the training and knowledge to their respective teams. It ensures consistency across clinics, allows for local adaptation, and facilitates ongoing readiness. Clinic managers are in a good position to monitor compliance and providejust-in-time training as needed.
Mandatory modules on accreditation standards (B): While useful, this method may not be as effective in ensuring consistent and practical application across multiple sites.
One-on-one sessions with noncompliant employees (C): This approach is resource-intensive and reactive rather than proactive.
Just-in-time training to the highestrisk clinics (D): While this can be effective in specific situations, it does not provide a comprehensive approach to continuous readiness across all clinics.
References
NAHQ Body of Knowledge: Training and Education in Healthcare Quality
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