NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 5 Topic 1 Discussion

NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 5 Topic 1 Discussion

CPHQ Exam Topic 1 Question 5 Discussion:
Question #: 5
Topic #: 1

Which of the following action plans contains all key components of a SMART goal to support a strategic plan initiative?


A.

Ninety-five percent of hospital staff will complete training on hospital values.


B.

Improve Leapfrog Safety Grade score by one letter grade within 2 calendar years.


C.

Improve overall hospital rating in Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) within 2 years.


D.

Ninety-five percent of survey tracers related to environment of care will be completed on time.


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