Microsoft Dynamics 365 for Customer Service MB-230 Question # 30 Topic 4 Discussion

Microsoft Dynamics 365 for Customer Service MB-230 Question # 30 Topic 4 Discussion

MB-230 Exam Topic 4 Question 30 Discussion:
Question #: 30
Topic #: 4

You need to configure the chatbot.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.


A.

Enable a Microsoft Copilot Studio chatbot to end conversations.


B.

Add the chatbot to an existing human agent queue.


C.

Enable Al suggestions with the chatbot.


D.

Create a chatbot queue and a human agent queue.


E.

Configure context variables for the chatbot.


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