Microsoft Dynamics 365 for Customer Service MB-230 Question # 19 Topic 2 Discussion
MB-230 Exam Topic 2 Question 19 Discussion:
Question #: 19
Topic #: 2
You are implementing Omnichannel for Customer Service.
The customer service supervisor wants to change one of the intraday KPI calculation methods. You need to modify the supervisor dashboard with the new KPI. Which tool should you use?
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