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Microsoft Dynamics 365 for Customer Service MB-230 Question # 11 Topic 2 Discussion

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Microsoft Dynamics 365 for Customer Service MB-230 Question # 11 Topic 2 Discussion

MB-230 Exam Topic 2 Question 11 Discussion:
Question #: 11
Topic #: 2

You are creating surveys for Voice of the Customer (VoC).

You need to configure VoC to ensure that recipients can unsubscribe to surveys.

Which two survey features should you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.
A.

Add an Unsubscribe check box after each question.

B.

Set the Allow unsubscribe setting to Yes.

C.

Give users the option to unsubscribe from different features of the survey.

D.

Configure the survey to display when Dynamics 365 customers receive email and enable the Unsubscribe option.

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Actual exam question for Microsoft MB-230 exam by Vega51044 at Aug 3, 2025, 12:00:00 AM

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