When a customer requests asubscription renewalfor Juniper Mist services via e-mail, the process is handled through a coordinated workflow between theJuniper Mist Cloud licensing systemandJuniper Support. The renewal request ensures that existing service entitlements—such asWireless Assurance,Wired Assurance,WAN Assurance,Marvis AI, orPremium Analytics—continue without interruption.
According to theJuniper Mist Cloud Licensing and Subscription Management Guide, the renewal workflow is described as follows:
“When a renewal request is submitted via e-mail, Juniper Mist support receives and validates the request, initiates processing for the selected subscriptions, and issues a new activation code once the renewal is completed.”
Here’s what happens after the renewal request:
B.The Juniper Mist systemsends a confirmation e-mailacknowledging the renewal request and routes it tosupport for processing.
C.Once processed,Juniper Mist generates and delivers an activation codevia e-mail that must be entered into the Mist portal to activate the renewed subscription(s).
Incorrect options:
A:No promotional materials or physical packages are sent.
D:A cancellation notice is not sent for renewal requests; it applies only to expired or terminated subscriptions.
Therefore, the correct answers areB. Juniper Mist e-mails the support request for the selected subscriptionsandC. Juniper Mist processes the order and sends an activation code.
[References:– Juniper Mist Cloud Licensing and Subscription Management Guide– Juniper Mist Cloud Operations and Renewal Process Documentation– Juniper Mist Organization and Entitlement Activation Overview, , ]
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