ITIL Foundation Certification - IT Service Management ITIL-Foundation Question # 54 Topic 6 Discussion

ITIL Foundation Certification - IT Service Management ITIL-Foundation Question # 54 Topic 6 Discussion

ITIL-Foundation Exam Topic 6 Question 54 Discussion:
Question #: 54
Topic #: 6

Which of the following would be examined by a major problem review?

1. Things that were done correctly

2. Things that were done incorrectly

3. How to prevent recurrence

4. What could be done better in the future


A.

1 only


B.

2 and 3 only


C.

1, 2 and 4 only


D.

All of the above


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