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ITIL Foundation Certification - IT Service Management ITIL-Foundation Question # 44 Topic 5 Discussion

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ITIL Foundation Certification - IT Service Management ITIL-Foundation Question # 44 Topic 5 Discussion

ITIL-Foundation Exam Topic 5 Question 44 Discussion:
Question #: 44
Topic #: 5

In which document would you expect to see an overview of actual service achievements against targets?
A.

Operational level agreement (OLA)

B.

Capacity plan

C.

Service level agreement (SLA)

D.

SLA monitoring chart (SLAM)

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Actual exam question for ITIL ITIL-Foundation exam by Zane5896 at Aug 3, 2025, 12:00:00 AM

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