ITIL Foundation Certification - IT Service Management ITIL-Foundation Question # 18 Topic 2 Discussion

ITIL Foundation Certification - IT Service Management ITIL-Foundation Question # 18 Topic 2 Discussion

ITIL-Foundation Exam Topic 2 Question 18 Discussion:
Question #: 18
Topic #: 2

What is the act of transforming resources and capabilities into valuable service better known as?


A.

Service management


B.

Incident management


C.

Resource management


D.

Service support


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