ITIL Foundation Certification - IT Service Management ITIL-Foundation Question # 14 Topic 2 Discussion

ITIL Foundation Certification - IT Service Management ITIL-Foundation Question # 14 Topic 2 Discussion

ITIL-Foundation Exam Topic 2 Question 14 Discussion:
Question #: 14
Topic #: 2

Which of the following statements is CORRECT for every process?

1. It delivers its primary results to a customer or stakeholder

2. It defines activities that are executed by a single function


A.

Both of the above


B.

1 only


C.

Neither of the above


D.

2 only


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