ITIL Foundation Certification - IT Service Management ITIL-Foundation Question # 6 Topic 1 Discussion

ITIL Foundation Certification - IT Service Management ITIL-Foundation Question # 6 Topic 1 Discussion

ITIL-Foundation Exam Topic 1 Question 6 Discussion:
Question #: 6
Topic #: 1

Which is the CORRECT list for the three levels of a multi-level service level agreement (SLA.?


A.

Technology, customer, user


B.

Corporate, customer, service


C.

Corporate, customer, technology


D.

Service, user, IT


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