ITIL 4 Specialist: Drive Stakeholder Value (ITL4SDSV) ITIL-DSV Question # 4 Topic 1 Discussion

ITIL 4 Specialist: Drive Stakeholder Value (ITL4SDSV) ITIL-DSV Question # 4 Topic 1 Discussion

ITIL-DSV Exam Topic 1 Question 4 Discussion:
Question #: 4
Topic #: 1

An organization is evaluating the advantages and disadvantages of replacing its legacy information systems with

cloud-based services as a part of its strategic plan. The market is extremely competitive, so the organization wants to

ensure that all factors are considered.

Which technique would allow this organization to BEST understand the external factors that could influence this

decision?


A.

Business analysis


B.

PESTLE analysis


C.

Stakeholder analysis


D.

Four dimensions assessment


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