Which capability criterion supports the practice success factor 'establishing and maintaining approaches/models that describe the various types of events and monitoring capabilities needed to detect them'?
A.
The key users of the monitoring data and their requirements are identified
B.
Trends are analysed and used to predict the event occurrence
C.
The effectiveness of the monitoring and event management approach is measured and reported
D.
Detected events are interpreted and acted upon, where relevant
For the success factor ofestablishing and maintaining modelsthat describe events and monitoring capabilities, it is critical to identify the key users of the monitoring data and understand their requirements. This ensures that the monitoring approach is tailored to meet the specific needs of those who will act on the data, thus improving the effectiveness of the monitoring and event management process.
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