ITIL 4 Specialist: Monitor, Support, FulfilExam ITIL-4-Specialist-Monitor-Support-Fulfil Question # 2 Topic 1 Discussion

ITIL 4 Specialist: Monitor, Support, FulfilExam ITIL-4-Specialist-Monitor-Support-Fulfil Question # 2 Topic 1 Discussion

ITIL-4-Specialist-Monitor-Support-Fulfil Exam Topic 1 Question 2 Discussion:
Question #: 2
Topic #: 1

Although many events are captured and processed automatically, some require a human response. Which software tools are MOST important for effective joint work of IT teams responding to events?


A.

Service configuration management tools


B.

Knowledge management tools


C.

Workflow management and collaboration tools


D.

Analysis and reporting tools


Get Premium ITIL-4-Specialist-Monitor-Support-Fulfil Questions

Contribute your Thoughts:


Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.