ITIL 4 Specialist: High-velocity IT Exam ITIL-4-Specialist-High-velocity-IT Question # 14 Topic 2 Discussion

ITIL 4 Specialist: High-velocity IT Exam ITIL-4-Specialist-High-velocity-IT Question # 14 Topic 2 Discussion

ITIL-4-Specialist-High-velocity-IT Exam Topic 2 Question 14 Discussion:
Question #: 14
Topic #: 2

A service consumer has asked a commercial service provider to develop a new document storage service. The service consumer has a limited budget and the employees that will use the service have a long list of requirements.

Which is the BEST approach for collecting the requirements?


A.

Work with the users to establish a set of requirements and involve the customer in clarifying and agreeing on the requirements


B.

Focus only on the most critical requirements to reduce costs


C.

Use standard templates to define requirements without user input


D.

Postpone the requirements gathering until a budget increase is approved


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