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ITIL 4 Foundation Exam ITIL-4-Foundation Question # 18 Topic 2 Discussion

ITIL 4 Foundation Exam ITIL-4-Foundation Question # 18 Topic 2 Discussion

ITIL-4-Foundation Exam Topic 2 Question 18 Discussion:
Question #: 18
Topic #: 2

For which purpose would the continual improvement practice use a SWOT analysis?


A.

Understanding the current state


B.

Defining the future desired state


C.

Tracking and managing ideas


D.

Ensuring everyone actively participates


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