ISO Beingcert ISO/IEC 20000 Lead Implementer Exam ISOIEC20000LI Question # 16 Topic 2 Discussion

ISO Beingcert ISO/IEC 20000 Lead Implementer Exam ISOIEC20000LI Question # 16 Topic 2 Discussion

ISOIEC20000LI Exam Topic 2 Question 16 Discussion:
Question #: 16
Topic #: 2

Which tool is used to identify, analyze, and manage interested parties?


A.

The probability/impact matrix


B.

The power/interest matrix


C.

The likelihood/severity matrix


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