ISM Leadership and Transformation in Supply Management LEAD Question # 5 Topic 1 Discussion

ISM Leadership and Transformation in Supply Management LEAD Question # 5 Topic 1 Discussion

LEAD Exam Topic 1 Question 5 Discussion:
Question #: 5
Topic #: 1

A firm’s supply manager surveys stakeholders to rate the performance of supply management along several key factors and to determine what factors matter most to the stakeholders. The results of the survey (with scale values ranging from 1 for Low to 5 for High), are as follows:

FactorsRatingPriority

Speed of order processing42

Supply management knowledge43

Quality24

On-time delivery43

Supplier innovation44

Product and market awareness25

Cost control42

Which of the following conclusions is MOST strongly supported by the survey results?


A.

Order processing time should be streamlined.


B.

Cost control efforts are valued by internal customers.


C.

Supplier innovation is less important than on-time delivery.


D.

Product and market awareness need more emphasis.


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