To ensure a consistent understanding of internal processes across all sites, senior supply management should establish, communicate, and reinforce a supply chain map. A supply chain map visually represents the flow of materials, information, and finances throughout the supply chain. By standardizing this information and ensuring it is communicated effectively, all team members can have a clear and consistent understanding of the processes. This helps to align activities, improve coordination, and ensure compliance with standardized procedures.

References:

Lambert, D. M., & Cooper, M. C. (2000). Issues in Supply Chain Management. Industrial Marketing Management.

Burt, D. N., Dobler, D. W., & Starling, S. L. (2003). World Class Supply Management.