A supplier's willingness to deal with rejected materials, fill surges in orders, and provide technical support will be MOST affected by which of the following?
A.
Creating teaming agreements with suppliers
B.
Negotiating Inclusive terms and conditions
C.
Maintaining good supplier relationships
D.
Including such conditions in the statement of work
The willingness of a supplier to deal with rejected materials, manage order surges, and provide technical support is greatly influenced by the relationship they have with the buying organization.
Creating teaming agreements with suppliers: This can formalize collaboration but does not inherently foster goodwill and responsiveness.
Negotiating inclusive terms and conditions: Important for clarity and expectations, but it is the relationship that often determines the supplier’s extra effort.
Maintaining good supplier relationships: Strong relationships encourage suppliers to go above and beyond the contractual requirements, fostering a sense of partnership and mutual support.
Including such conditions in the statement of work: Ensures these terms are contractually agreed but does not guarantee the supplier’s proactive engagement.
Thus, the most influential factor is maintaining good supplier relationships.
References:
Supplier relationship management best practices.
Articles on the impact of relationship management in supply chains.
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