CRISC states that an effective software testing program reduces the number of defects that reach production. Therefore, thenumber of incidents caused by software changesis the strongest outcome-based measure of testing effectiveness. Time to complete test cases reflects efficiency, not effectiveness. Business cases for applications and staff training are not indicators of testing quality. A low number of production incidents demonstrates that testing is detecting and eliminating issues before deployment.
[Reference:CRISC Review Manual – Risk Response and Mitigation (testing and change control effectiveness)., ========================================, ]
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