According to the Operational Risk: Overview, Importance, and Examples article, operational risk is the risk of loss resulting from inadequate or failed internal processes, people, and systems. One of the factors that can increase operational risk is the complexity of IT infrastructure, which refers to the number, variety, and interdependence of IT components, such as hardware, software, networks, and data. A complex IT infrastructure can pose challenges for IT management, such as increased costs, reduced performance, lower reliability, highervulnerability, and more difficulty in troubleshooting and maintenance. Therefore, minimizing the complexity of IT infrastructure can help reduce IT operational risk, as it can simplify IT operations, improve IT efficiency and effectiveness, enhance IT security and resilience, and facilitate IT innovation and adaptation. References = Operational Risk: Overview, Importance, and Examples