COBIT 2019 emphasizes theIT balanced scorecardas a key performance management tool:
"An IT balanced scorecard provides a mechanism for aligning IT-related goals with enterprise objectives and is instrumental in measuring and communicating performance across financial, customer, process, and innovation dimensions."
It is tailored to evaluate benefits realization and strategic alignment. Gantt charts and project management tools focus on timelines and task execution, while RACI charts clarify responsibilities—not performance outcomes.
[Reference:COBIT 2019 Governance and Management Objectives, APO02 and BAI08, , , , ]
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