A recent merger requires an IT initiative to consolidate administrative systems. Where can the implementation team find the details of the intended future state?
A.
The board’s published announcement of the initiative
The COBIT® 2019 Implementation Guide explains that the business case documents both the drivers for change and the intended future (to-be) state. In merger scenarios, the business case outlines how systems should be consolidated, what capabilities are required, and what outcomes are expected.
Board announcements communicate intent but lack operational detail. Capability assessments describe the current state. Third-party reviews provide independent opinions but do not define the enterprise’s desired future configuration.
The business case serves as the authoritative reference for scope, objectives, benefits, and target capabilities, making it the correct source for future-state details.
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