The design phase of a BIA must begin with identifying critical business functions, since they determine:
Which systems/processes need protection
Recovery priorities
Acceptable downtime (RTO/MTD)
Without clearly defining what ' s critical, the BIA cannot guide resource allocation or continuity strategies effectively.
“A successful BIA must begin with identifying which business functions are critical to achieving organizational objectives.”
— CISM Review Manual 15th Edition, Chapter 3: Business Continuity and Disaster Recovery, Section: BIA Methodology*
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