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Isaca Certified Information Systems Auditor CISA Question # 435 Topic 44 Discussion

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Isaca Certified Information Systems Auditor CISA Question # 435 Topic 44 Discussion

CISA Exam Topic 44 Question 435 Discussion:
Question #: 435
Topic #: 44

Which of the following metrics is MOST helpful for evaluating the effectiveness of problem management practices?
A.

The number of recurring incidents that cause downtime

B.

The percentage of incidents resolved within a service level agreement (SLA)

C.

The number of incidents investigated and diagnosed

D.

The average time to detect and prioritize an incident

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Actual exam question for Isaca CISA exam by Arlo77860 at Apr 4, 2026, 10:46:02 AM

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