Comprehensive and Detailed Step-by-Step Explanation:
Open-source solutions provide flexibility and reduce vendor lock-in, allowing organizations to modify, enhance, and support software independently.
Option A (Incorrect):Open-source software often lacksformalizedsupport levels compared to proprietary solutions, which provide structured SLAs (Service Level Agreements).
Option B (Incorrect):While some open-source solutions are user-friendly, implementation complexity depends on the software and required customization.
Option C (Correct):A key benefit of open-source solutions is thefreedom from vendor dependence. Organizations can customize the software, hire independent developers, or switch providers without being locked into a specific vendor's ecosystem.
Option D (Incorrect):Security in open-source software depends on the community and organization managing the solution. Some open-source tools have excellent security, while others may require additional hardening.
[Reference:ISACA CISA Review Manual –Domain 4: Information Systems Operations and Business Resilience– Covers software licensing, vendor dependency, and support considerations., , , ]
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