Ifmeasurable benefitswerenot defined, the organizationcannot assess whether the system achieved its intended goals, making it the mostcriticalissue.

Measurable Benefits Not Defined (Correct Answer – D)

No clear KPIs or success metricsmeans no way toevaluate ROI.

Example:A company implementsan ERP systembut has no performance indicators to measure success.

No Lessons Learned (Incorrect – A)

Important but doesnot impact system effectiveness.

Missing Dashboard Deliverables (Incorrect – B)

A reporting issue,not a strategic failure.

Budget Overrun (Incorrect – C)

A financial concern butnot as critical as system success measurement.