Trust in a cloud service provider is fundamentally based on the assurance that the provider can deliver secure and reliable services. The level of proven technical skills is a critical factor because it demonstrates the provider’s capability to implement and maintain robust security measures, manage complex cloud infrastructures, and respond effectively to technical challenges. Technical expertise is essential for establishing trust, as it directly impacts the security and performance of the cloud services offered.

References = The importance of technical skills in establishing trust is supported by the resources provided by ISACA and the Cloud Security Alliance (CSA). These resources emphasize the need for cloud service providers to have a strong technical foundation to ensure the fulfillment of internal requirements, proper controls, and compliance with regulations, which are crucial for maintaining customer trust and mitigating risks1234.