Comprehensive and Detailed Step by Step Explanation:

Offering settlements below fair value (D)is prohibited as an unfair claims settlement practice under Maryland law. Insurers must handle claims in good faith and pay fair settlements based on policy terms.

Negotiating claims (A):Permitted when there are legitimate disputes over coverage or liability.

Denying claims (B):Allowed if based on valid policy exclusions or conditions.

Including arbitration provisions (C):Legal, provided they comply with state guidelines and are not coercive.

Unfair claims settlement practices include:

Misrepresenting policy provisions.

Failing to promptly investigate or settle claims.

Attempting to settle for less than reasonable amounts.