IIBA Certification of Capability in Business Analysis (CCBA) CCBA Question # 174 Topic 18 Discussion
CCBA Exam Topic 18 Question 174 Discussion:
Question #: 174
Topic #: 18
During planning, elicitation, and sign-off of requirements, the stakeholders felt that their opinions were not heard and information was not frequently shared. What major competency was lacking in this process?
Comprehensive and Detailed Explanation:The correct answer isCollaboration. A key part of stakeholder engagement is ensuring that their concerns and opinions are acknowledged throughout the project. TheBABOK® Guide (Chapter 4.3 - Manage Stakeholder Collaboration)states that effective collaboration ensures that stakeholders remain engaged and contribute torequirement validation, prioritization, and decision-making. A lack of collaboration often results in stakeholder dissatisfaction and disengagement, leading to project risks.
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