IIBA Certification of Capability in Business Analysis (CCBA) CCBA Question # 164 Topic 17 Discussion
CCBA Exam Topic 17 Question 164 Discussion:
Question #: 164
Topic #: 17
After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions. What should the BA do in the next workshop?
A.
Allow only the two stakeholders to speak so that other stakeholders hear their input.
B.
Ask all attendees for their input, ensuring that each stakeholder is given time to speak and provide their opinion.
C.
Omit the two stakeholders from the next meeting since they do not seem to be engaged.
D.
Proceed as normal, assuming that the two business stakeholders will speak up if and when they are ready.
Comprehensive and Detailed Explanation:Ensuring active participationby all stakeholders is crucial forcomplete and accurate requirements elicitation. The BA shouldfacilitate the workshop in a way that encourages input from quieter stakeholders.
BABOK® Guide (Chapter 3.2 - Conduct Elicitation)emphasizes the need foractive stakeholder engagement to gather comprehensive requirements.
Allowing only the two stakeholders to speak (Option A)may create bias or resentment.
Omitting them from the next meeting (Option C)ignores potential valuable insights.
Assuming they will speak when ready (Option D)risks missing critical feedback.
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