An organization uses the management-by-objectives method whereby employee performance is based on defined goals. Which of the following statements is true regarding this approach?
A.
It is particularly helpful to management when the organization is facing rapid change.
B.
It is a more successful approach when adopted by mechanistic organizations.
C.
It is mere successful when goal setting is performed not only by management, but by all team members, including lower-level staff.
D.
It is particularly successful in environments that are prone to having poor employer-employee relations.
MBO is a performance management approach where employees set clear, measurable goals aligned with organizational objectives.
Success depends on employee participation in goal-setting to increase motivation, commitment, and performance.
Why MBO Works Best with Employee Involvement:
Engagement and Accountability: Employees are more motivated and accountable when they help define their goals.
Alignment with Organizational Strategy: Ensures that goals at all levels support the company’s broader objectives.
Improved Communication: Encourages collaboration between management and employees, leading to better alignment of expectations.
Why Other Options Are Incorrect:
A. It is particularly helpful to management when the organization is facing rapid change:
MBO is not well-suited for rapidly changing environments, as predefined goals may become irrelevant quickly.
B. It is more successful when adopted by mechanistic organizations:
Mechanistic organizations (rigid structures, strict hierarchies) often struggle with MBO because it requires flexibility and employee participation.
D. It is particularly successful in environments that are prone to having poor employer-employee relations:
While MBO can improve communication, it is not a solution for poor employer-employee relations, as trust and collaboration are essential for its success.
IIA’s Perspective on Performance Management and Organizational Success:
IIA Standard 2120 – Risk Management emphasizes the need for effective goal-setting and employee involvement in performance assessment.
Balanced Scorecard Framework supports MBO principles by aligning employee performance with strategic objectives.
COSO ERM Framework highlights the importance of employee engagement in goal-setting to enhance decision-making and risk management.
IIA References:
IIA Standard 2120 – Risk Management & Employee Performance Assessment
COSO ERM – Performance & Risk Alignment
Balanced Scorecard Approach – Employee Participation in Goal Setting
Thus, the correct and verified answer is C. It is more successful when goal setting is performed not only by management, but by all team members, including lower-level staff.
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