An internal auditor is preparing for an auditor of newly implemented software that is used by 3,000 employees in South America and Europe. What would be the best way for the auditor to gather relevant feedback?
A.
interview IT management in both regions
B.
Inspect regional user software training records
C.
Interview propel management and the vendor responsible for implementation
D.
Distribute surveys to software users in both regions
To gather relevant feedback on the newly implemented software used by 3,000 employees in South America and Europe, distributing surveys to the software users in both regions is the best approach. Surveys can reach a large number of users quickly and can provide comprehensive feedback on various aspects of the software, including usability, functionality, and user satisfaction. This method allows for the collection of a wide range of opinions and experiences, which can be analyzed to identify common issues and areas for improvement.
The Institute of Internal Auditors (IIA) Practice Guide: Auditing IT Projects
IIA Standard 2310 - Identifying Information
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