Understanding a business process involves several steps, with determining the process goals being the next logical step after identifying the process. The goals provide context for why the process exists and what it aims to achieve.

IIA Standard 2201 – Planning Considerations:

This standard emphasizes the importance of understanding the objectives and goals of the area under review. Identifying the goals of a business process is crucial for evaluating its effectiveness and alignment with organizational objectives.

Process Goals:

The process goals define the purpose and desired outcomes of the process. Without understanding these goals, an auditor cannot effectively assess whether the process is functioning as intended or if it needs improvement.

IIA Practice Advisory 2201-1:

This advisory suggests that auditors should first understand the objectives (goals) of the process before delving into the details of inputs, activities, and outputs. The goals provide a framework for evaluating the relevance and effectiveness of these elements.

Option A (Determine process outputs): Outputs are important, but they should be understood in the context of the goals they are intended to achieve.

Option B (Determine process inputs): Inputs are the resources used in the process, but their relevance depends on the process goals.

Option C (Determine process activities): Activities are the steps within the process, but they must be aligned with the goals to be meaningful.

Detailed Explanation:Why Not Other Options?Conclusion: Option D is correct because understanding the process goals is the next logical step after identifying the process, as it provides the context needed to evaluate all other aspects of the process.