There are two types of network maintenance: routine maintenance and troubleshooting. Skilled maintenance personnel can maintain the network based on their experience, without needing to comply with the operation guidelines.
Although network maintenance includes routine maintenance and troubleshooting, experience does not exempt maintenance personnel from following standardized operating guidelines.
Huawei requires maintenance personnel to comply strictly with operating and safety regulations. Maintenance work should include impact assessment, authorization, information collection, configuration or data backup, operation recording, fault verification, and preparation of recovery measures. These requirements apply even to highly skilled engineers because an undocumented or unauthorized operation can interrupt services or make recovery more difficult.
Therefore, the first part of the statement is acceptable, but the claim that experienced personnel may disregard operation guidelines makes the complete statement false. Huawei troubleshooting principles and maintenance precautions.
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