The primary actions of an effective manager include aligning performance goals with team collaboration (C) and aligning the frequency of feedback with organizational milestones (E). At the SPHR level, effective management is defined by goal alignment, communication, and continuous performance support.
Aligning goals with collaboration ensures that individual performance supports team and organizational outcomes, especially in interdependent work environments. This reduces silos and reinforces shared accountability.
Regular, well-timed feedback aligned with business cycles and milestones keeps employees focused, informed, and engaged. Continuous feedback is a core element of modern performance management systems emphasized in SPHR frameworks.
Tying incentives to input (A) undermines results-based performance. Numerical ratings (B) are tools, not primary actions. Creative rewards (D) are secondary and often HR-supported rather than manager-driven.
HRCI SPHR Study Guide — Manager behaviors that drive performance and engagement.
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