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HDI Help Desk Analyst (HDA) HD0-100 Question # 34 Topic 4 Discussion

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HDI Help Desk Analyst (HDA) HD0-100 Question # 34 Topic 4 Discussion

HD0-100 Exam Topic 4 Question 34 Discussion:
Question #: 34
Topic #: 4

Which two techniques are used to match a caller's style? (Choose two.)
A.

Style

B.

Paraphrasing

C.

Restating

D.

Vocabulary

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Actual exam question for HDI HD0-100 exam by Phoenix46979 at Aug 2, 2025, 12:00:00 AM

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