1. Home
  2. Discussions
  3. HDI
  4. HDI World wide Certification
  5. HD0-100 Discussions
  6. HD0-100 Exam Topic 1 Question 1 Discussion

HDI Help Desk Analyst (HDA) HD0-100 Question # 1 Topic 1 Discussion

 HDI Discussions      Browse All Questions      Go to Exam Detail      Get Premium Access
Next  

HDI Help Desk Analyst (HDA) HD0-100 Question # 1 Topic 1 Discussion

HD0-100 Exam Topic 1 Question 1 Discussion:
Question #: 1
Topic #: 1

What should you do to assess a customer level of knowledge? What should you do to assess a customer? level of knowledge?
A.

Ask open questions

B.

Provide more detailed explanations

C.

Assume the customer has a basic level of knowledge

D.

Ask closed questions

Get Premium HD0-100 Questions
Actual exam question for HDI HD0-100 exam by Kai3389 at Aug 2, 2025, 12:00:00 AM

Contribute your Thoughts:


Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.

Submit
Next