Your organization’s users are reporting that a large volume of legitimate emails are being misidentified as spam in Gmail. You want to troubleshoot this problem while following Google-recommended practices. What should you do?
A.
Adjust the organization’s mail content compliance settings in the Admin console.
B.
Advise users to individually allowlist senders.
C.
Disable spam filtering for all users.
D.
Contact Google Workspace support and report a suspected system-wide spam filter malfunction.
If legitimate emails are being misidentified as spam across the organization, it suggests that there may be a broader issue with the spam filtering system. Contacting Google Workspace support to investigate and resolve the problem is the recommended approach. Disabling spam filtering or adjusting individual settings may not resolve the root cause and could potentially lead to further issues.
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit