Genesys Cloud CX: Architect Certification GCX-ARC Question # 9 Topic 1 Discussion

Genesys Cloud CX: Architect Certification GCX-ARC Question # 9 Topic 1 Discussion

GCX-ARC Exam Topic 1 Question 9 Discussion:
Question #: 9
Topic #: 1

You are creating an In-queue call flow and need to inform customers about the approximate time to connect to the agent. Select the correct action.


A.

Hold Music


B.

Play Wait Time


C.

Play Estimated Wait Time


D.

Approximate Wait Time


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