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Genesys Cloud CX: Architect Certification GCX-ARC Question # 7 Topic 1 Discussion

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Genesys Cloud CX: Architect Certification GCX-ARC Question # 7 Topic 1 Discussion

GCX-ARC Exam Topic 1 Question 7 Discussion:
Question #: 7
Topic #: 1

Which of the following selects the interaction path and enhances the caller’s experience before agent assignment?
A.

Prompts

B.

Flow

C.

DTMF

D.

IVR

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Actual exam question for Genesys GCX-ARC exam by Cyra1674 at Aug 3, 2025, 12:00:00 AM

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