Big Halloween Sale Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: simple70

Genesys Cloud Certified Professional - Contact Center Administration GCP-GC-ADM Question # 10 Topic 2 Discussion

Genesys Cloud Certified Professional - Contact Center Administration GCP-GC-ADM Question # 10 Topic 2 Discussion

GCP-GC-ADM Exam Topic 2 Question 10 Discussion:
Question #: 10
Topic #: 2

What attributes can be assigned to agents to ensure that interactions are routed to the most qualified agent? (Choose two.)


A.

Languages


B.

Medians


C.

Skills


D.

Index Ratings


E.

Knowledge levels


Get Premium GCP-GC-ADM Questions

Contribute your Thoughts:


Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.