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Genesys Cloud Certified Professional - Contact Center Administration GCP-GC-ADM Question # 10 Topic 2 Discussion

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Genesys Cloud Certified Professional - Contact Center Administration GCP-GC-ADM Question # 10 Topic 2 Discussion

GCP-GC-ADM Exam Topic 2 Question 10 Discussion:
Question #: 10
Topic #: 2

What attributes can be assigned to agents to ensure that interactions are routed to the most qualified agent? (Choose two.)
A.

Languages

B.

Medians

C.

Skills

D.

Index Ratings

E.

Knowledge levels

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Actual exam question for Genesys GCP-GC-ADM exam by Orion60416 at Aug 3, 2025, 12:00:00 AM

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