GAQM Certified Lean Six Sigma Black Belt (CLSSBB) CLSSBB Question # 64 Topic 7 Discussion

GAQM Certified Lean Six Sigma Black Belt (CLSSBB) CLSSBB Question # 64 Topic 7 Discussion

CLSSBB Exam Topic 7 Question 64 Discussion:
Question #: 64
Topic #: 7

Which of the following will have the most influence on consumers’ perception of quality?


A.

Industry standards


B.

Company financial performance


C.

Audit results


D.

Service and repair policies


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