The Recommendation Engine in FortiSOAR is designed to assist in alert triage by suggesting values for certain fields based on historical data and machine learning models. In this case, the engine is trained to predict both the Severity and Type fields, suggesting values that align with past incidents and threat intelligence. Although the current alert severity is High, the recommendation engine has suggested adjusting it to Medium based on the pattern of similar past alerts, indicating a less critical threat level than initially perceived. This functionality helps analysts by providing data-driven insights, which can optimize alert handling and resource allocation.
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